Description
Book Synopsis: From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conversations with confidence and skill.
Whether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child-rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help.
Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success. You'll learn how to:
• Decipher the underlying structure and challenge of every difficult conversation
• Raise tough issues without triggering defensiveness
• Manage strong emotions—yours and theirs
• Keep your balance no matter how the other person responds
• Get to the heart of the matter in ways that promote learning and build relationships.
Filled with examples from everyday life, this third edition is thoroughly updated and addresses issues such as race, culture, gender, power, social media, and communicating via technology as we talk to one another across the world—and across worldviews. With constructive communication an ever more critical need in personal, professional, and public life, Difficult Conversations is a classic you will turn to again and again for powerful, practical advice.
Details
Are you tired of avoiding those difficult conversations that you know you need to have? Whether it's confronting an underperforming employee, negotiating with a difficult client, or even just expressing your true feelings to a loved one, these conversations can cause anxiety and frustration. But fear no more! With the practical guide Difficult Conversations: How to Discuss What Matters Most, you can handle these challenging conversations with confidence and skill.
Based on almost thirty years of research from the Harvard Negotiation Project, this bestselling book is here to equip you with a step-by-step approach to tackle your toughest conversations. Understand the underlying structure and challenge of every difficult conversation, and learn how to raise tough issues without triggering defensiveness. As emotions run high in these conversations, this guide will also help you manage not only your own emotions but also those of the other person involved.
But that's not all! The third edition of Difficult Conversations is thoroughly updated and addresses contemporary issues such as race, culture, gender, power dynamics, social media, and communication via technology. It teaches you how to navigate these complexities as we interact with people from diverse backgrounds and worldviews. Whether you need help in personal, professional, or public life, this book will provide you with powerful and practical advice.
Don't let difficult conversations hold you back any longer. Take control of your communication skills and build stronger relationships with the help of Difficult Conversations. Get your copy today and start mastering the art of conversation!
Click here to get your copy of Difficult Conversations: How to Discuss What Matters Most and unlock the key to handling difficult conversations like a pro!
Discover More Best Sellers in Business Culture
Shop Business Culture
Business Culture - Adaptive Listening: How to Cultivate Trust and Traction at Work (Communication for Leaders, Workplace Culture)
10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less
Business Culture - 10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less
Think Again: The Power of Knowing What You Don't Know
Business Culture - Think Again: The Power of Knowing What You Don't Know
The 10X Rule: The Only Difference Between Success and Failure
Business Culture - The 10X Rule: The Only Difference Between Success and Failure
The Strategist: Be the Leader Your Business Needs
Business Culture - The Strategist: Be the Leader Your Business Needs
How We Heal: Uncover Your Power and Set Yourself Free
Business Culture - How We Heal: Uncover Your Power and Set Yourself Free
Business Culture - Don't Believe Everything You Think: Why Your Thinking Is The Beginning & End Of Suffering (Beyond Suffering)
People Styles at Work and Beyond: Making Bad Relationships Good and Good Relationships Better
Business Culture - People Styles at Work and Beyond: Making Bad Relationships Good and Good Relationships Better
