Description
Book Synopsis: How the obsession with quantifying human performance threatens business, medicine, education, government—and the quality of our lives
Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself—and this tyranny of metrics now threatens the quality of our organizations and lives. In this brief, accessible, and powerful book, Jerry Muller uncovers the damage metrics are causing and shows how we can begin to fix the problem. Filled with examples from business, medicine, education, government, and other fields, the book explains why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But Muller also shows that, when used as a complement to judgment based on personal experience, metrics can be beneficial, and he includes an invaluable checklist of when and how to use them. The result is an essential corrective to a harmful trend that increasingly affects us all.
Details
Are you tired of the obsession with quantifying human performance that is taking over organizations in every sector? The Tyranny of Metrics book by Jerry Muller exposes the detrimental effects of this phenomenon and offers solutions to the problem. With insightful examples from business, medicine, education, government, and more, Muller shows why relying solely on numbers to evaluate performance is a flawed approach that undermines the quality of our organizations and lives.
Discover how the obsession with metrics has led businesses to prioritize measuring over actual results. Learn why paying for measured performance doesn't lead to success and how surgical scorecards can even increase deaths. Muller's analysis is eye-opening and offers a much-needed perspective on the limitations of quantitative measurement.
While Muller criticizes the overreliance on metrics, he also demonstrates that when used in conjunction with personal judgment and experience, metrics can indeed be useful. He provides a valuable checklist to help you determine when and how to properly incorporate metrics into decision-making processes.
If you're looking to challenge the prevailing belief in the infallibility of metrics, The Tyranny of Metrics is the book for you. Gain a deeper understanding of the damaging effects of our obsession with quantifying human performance and discover practical ways to mitigate its negative impact. Don't let the tyranny of metrics hinder your organization's success or compromise the quality of your life - take action now.
Get The Tyranny of Metrics book and start reevaluating your approach to performance evaluation today!
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