Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior

Are you tired of bottling up your frustrations and letting bad behavior slide? Introducing Crucial Confrontations, the ultimate toolkit for addressing broken promises, violated expectations, and bad behavior head-on. With our proven strategies and techniques, you can finally have those tough conversations that will make a real difference. Say goodbye to passive-aggressiveness and hello to productive communication!

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